Charles Duhigg (Big Think) talks about creating Psychological Safety

"...the single greatest determinant whether a team comes together, or falls apart."

In this short video, Charles (Pulitzer-Prize Winning Journalist) explains the crucial group behaviours that determine the success of a team:

  • Not who is on the team is important - but how the team interacts.
  • Groups develop unwritten rules - that is how they function.
  • Equality and conversational turn taking - anybody has a chance to speak up.
  • High social sensitivity - be emotional intelligent in being sensitive to how people feel.




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