Every manager would immediately and without a doubt admit that character is relevant in business today. Still, the fact that they only measure performance in terms of turnover and profit proves otherwise. It seems we have some real apprehension in addressing the personal behaviour of our best performers. We don’t want to demotivate these personalities, of course, or even go as far as losing them altogether. Besides, our business rationale might well remind us that these are the employees who are often the most profitable.

As a leader, do you feel safe in your position and proud when people work for you, or do you work for your people to create an emotional safe environment where they feel satisfied and can be most productive? Find out the difference in the graphs here.

In times of crisis, people start re-evaluating things. They question their present habits and start to take another look at those options that seemed to be of only minor interest to them. New preferences offer themselves, paving the way for greater opportunities. After coming to terms with the initial moment of shock, people discover that the current disruption may produce some interesting future opportunities. This is how we function as human beings, guaranteeing our survival and allowing us to be successful in all circumstances.

Rob G. M. Bots
Senior Management Trainer and Coach

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