Interactive Webinar / Live Seminar
Managing Successful Negotiations through the Power of Tactical Empathy
Result-oriented communication with employees, colleagues, business partners and customers
Course Overview
- What is successful negotiation? Comparison between traditional - and modern methods
- Dealing with mutually opposing points of view and various levels of concessions
- Tactical empathy considerably improves our negotiation position
- Emotions are not an obstacle - they can become the key to success
- Reduce the resistance of our counterpart and thus increase their concessions