Interactive Webinar / Live Seminar

Managing Difficult Conversations through Empathic Confrontation

On-demand webinar to improve communication with employees, colleagues, business partners and customers


Course Overview

  • General reactions to feedback
  • Our discussion behaviour under stress (self-assessment)
  • Flight or fight as a survival strategy
  • Dealing with avoidance and defence mechanisms
  • Restoring safety in the conversation


Contact Rob for more information


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